Apple Music launched a little over three months ago now, and, contrary to expectations, hasn’t exactly been setting the world on fire. A big part of the service’s (apparently) limited appeal was a free three-month trial for new users—which, since it’s brand new, is everyone using it. Now that those three months are up, and Apple Music users’ free trials are expiring, iOS users are finding that Siri, the once-loyal digital assistant who would readily deliver “spoken” answers to all manner of queries, is clamming up in response to music-related questions—unless the users has purchased an Apple Music subscription.
I Thought Only Apple TREES Were Shady
Upon posing a question like, “What’s the most popular song in the US today?”, non-Apple Music subscribing iOS users get this answer (or something similar) from Siri: “Sorry, [name], I can’t look up the music charts for you. You don’t seem to be subscribed to Apple Music.”
Basically, Apple is telling these users, “Yeah, we have that information right here, but we’re not going to give it to you because you’re not paying us more money than the exorbitant amount you already spent on your stupid-@$$ iPhone.”
People who bought iPhones or iPads paid for Siri—it’s likely not the sole reason they bought their devices, but it’s a standard feature they paid for. Ergo, they are entitled to the full use of all those features, no matter what. Imagine if you bought a new car, and after driving it for a while, you were informed that you can no longer roll the windows all the way down because you haven’t paid extra for something you don’t want and that is not really related to the function of the windows. That is, to use a business term, straight up bull$#!t.
It’s a relatively minor quibble, surely—if one really wants to know answers to music questions, one can easily Google them with that same device. That’s not the issue. The issue is that Apple is not delivering the full features they promised people when they sold their iOS devices. Apparently, the multi-billion dollar corporation is perfectly content letting the world know that Apple only likes Apple customers because of their money.
Granted, pretty much every company is only interested in money, and that money, of course, comes from customers. But Apple could at least try being a little less transparent here.